Careers at Willbox

Sales Consultant

Job Summary

Location:

Southampton Shipping Container Hire & Sales

Division:

Container Sales

Salary range:

Negotiable depending on experience

Contract period:

Full time (40 hours per week)

Work schedule:

Monday to Friday

About Us

Willbox® has 25+ years experience in container hire, and new & used shipping container sales. Recognised as one of Britain’s leading container suppliers, Willbox® is renowned for its excellent customer service and professionalism. The company has over 20 locations nationwide, and is a growing business with a loyal customer base across a number of sectors. Willbox Ltd is part of the Williams Shipping Group which was founded in 1894. The company is proud of its reputation of being a trusted and honest business, providing an exceptional level of customer service.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Sales division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Conversions division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing HR division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Container Hire division.

As one of the leading UK Shipping Container suppliers Willbox Ltd are looking for a new team member to join our growing Accounts division.

The main responsibilities of the role include:

Manage inbound sales enquiries and generate quotations using our CRM system
Process sales orders efficiently through our operating system
Ensure timely customer payments and maintain accurate invoicing
Maintain up-to-date and accurate stock records in the system
Support UK stock management and ensure stock availability for customer needs
Coordinate deliveries with internal teams and external stakeholders
Monitor and report on customer feedback and sales performance
Represent the business during customer visits and site tours
Liaise with the admin team to resolve customer account queries
Contribute to marketing campaigns and promotional activities
Deliver a smooth and positive customer journey, escalating issues when necessary
Raise purchase orders and assist with procurement both in the UK and internationally
Take on leadership duties in the absence of the Head of Sales
Monitor incoming sales enquiries and identify new business opportunities
Demonstrate excellent customer service and effective time management

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Daily duties include:

Candidate specification:

Benefits:

Company life assurance
Pension scheme
Corporate Health Cash Plan
22 days annual leave (rising to 25 with service), plus Bank Holidays
Company-funded social events
Free on-site parking

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Experience:

Required skills:

Negotiation: Ability to balance customer needs with company profitability and close deals effectively
Communication: Clear and professional written and verbal communication, active listening, and rapport building
Adaptability: Responsive to customer feedback and able to adjust sales approach in a changing market
Confidence & Resilience: Comfortable handling objections and rejection, while staying motivated and persistent
Time Management: Skilled in managing multiple clients and tasks across various stages of the sales cycle
Relationship Management: Committed to building long-term customer relationships, not just quick wins
Problem-Solving: Able to troubleshoot client issues proactively and follow up to maintain trust

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Licence Certification:

Reference ID:

SC - SOU - 230725

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About Willbox

Willbox, part of the Williams Shipping Group, has over 25 years’ experience in container hire and new and used shipping container sales. We can supply containers to meet any need, including site accommodation, storage, and bespoke containers modified to your requirements, and our consultancy service is here to help you make the best choice.

We deliver nationwide from over 20 depots across the country – contact us now for fast and efficient container services.