Hire Controller

£22k - 25k Southampton Full Time Posted: 03rd February

Willbox Ltd is a national container and site accommodation hire and sales company headquartered in Southampton. The company operates from over 20 regional locations around the UK, and has a growing rental fleet supplying a number of companies across a wide range of sectors, and a large container sales business selling ISO shipping containers throughout the UK. Willbox Ltd also has a conversions division capable of modifying ISO shipping containers to a variety of different products for bespoke applications or use in the company’s hire fleet. The company has its own fleet of rigid hiab delivery vehicles, and is part of marine and logistics group Williams Shipping, founded in 1894.

We are looking for a new hire controller to join our growing container & site accommodation hire division. The chosen candidate will be someone who is energetic, and has exceptional customer service skills, and is confident they can convert enquiries in to new hire business. They will also need to demonstrate that they can communicate effectively, have exceptional phone and email etiquette, and have great time keeping and organisational skills to manage the busy work load and varied job role.

Tasks include:
Handling enquiries and providing quotations
Arranging the hires of containers and site accommodation across the UK.
Stock management
Logistics support
Liaising with all depots and haulage contractors.
Building relationships with key accounts.
Occasional sales support
General administrative duties

Skills & experience required:
Knowledge of site accommodation/hire industry advantageous
Excellent telephone manner and strong customer service skills
Good geographical knowledge of UK advantageous
Experience of working in a fast paced environment

I.T. Skills:
Basic computer literacy – MS Office/Outlook skills
Knowledge of Insphire or other similar hire rental asset management systems advantageous
Knowledge of CRM systems advantageous

COVID-19 considerations:
Willbox are currently operating with the majority of staff working from home. The company will provide the necessary equipment to work effectively from home, in the case where home working is not feasible there is covid secure office space available.


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